The Challenge

The organisation was having problems retaining experienced staff over and above the normal exit numbers. This resulted in the extensive loss of business and technical knowledge and skills. Staff were leaving at an early stage in their career to gain qualifications to enable them to secure new jobs outside the organisation.

The cost of developing an individual to a level of competence, whether as a self-supervising producer, a supervisor or a mentor, was between £150,000.00 and £600,000.00 and took between 5 and 10 years.

 

What we did

Advice

The advice given was to:

• Provide funding and time to allow staff to secure academic/professional qualifications aligned to workplace tasks.
• Convince staff to study for qualifications whilst continuing to work in the organisation.

Solutions

• map selected qualifications with jobs and the levels of responsibility
• gain accreditation for the organisation with the training providers to ensure control over quality and type of internal courses and match to the external qualifications requirements.

Implementation

Conducted workshops for company implementers (38 sites) and then cascaded to all employees.